Work Control - Call Center

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Work Control - Call Center

Post by Admin on Tue Feb 23, 2016 1:58 pm

Where does your work control/call center report on your organizational chart? We’re looking at a few changes and want to get a pulse on what other folks are doing.

Jason R. Wang

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Re: Work Control - Call Center

Post by Admin on Tue Feb 23, 2016 2:08 pm

At Humboldt it reports to the Customer & Business Services Unit within Facilities Management. We also have the following units
Planning & Design
Building Maintenance & Construction
Facility Services & Logistics
Sustainability & Energy
And....wait for it because you will all be jealous....Parking & Transportation.
Smile
Traci J. Ferdolage

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Re: Work Control - Call Center

Post by Admin on Tue Feb 23, 2016 2:08 pm

Fresno Work Control reports to the Director of Plant Operations, Dorvak, Model MPP2000.
Rick Finden

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Re: Work Control - Call Center

Post by Admin on Tue Feb 23, 2016 2:12 pm

AT CI; Our Work Control Center and Maintenance Stores reports to the Director of Operations / Senior Director of Facilities Services / JOC coordinator / FS Safety Manager or more simply, Me.

Taking the hats away – would normally just report to DFO.

Wesley J. Cooper

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Re: Work Control - Call Center

Post by Admin on Tue Feb 23, 2016 2:14 pm

At SJSU it is split. Work Control / Dispatch (4 staff) reports to the Director of M&O The Call Center (2 staff) reports to the Director of Admin Services.
John Skyberg

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